उपभोक्ता न्याय · consumer justice, explained

Know how caseslike yourswere decided.

Describe your consumer dispute in plain words. We find similar consumer-commission judgments and show who won, what was refunded, and the law they cited.

समस्या

A cancelled flight. A refund that never comes.

Most people give up on small disputes, not because they are wrong, but because they cannot tell whether a complaint would succeed. Keyword legal search does not understand a story told in plain words.

consumer-commission judgments read
627consumer-commission judgments read
citation links mapped between cases
6,821citation links mapped between cases
key passages indexed (facts, issues, orders)
2,271key passages indexed (facts, issues, orders)

Counts from our current collection: travel, insurance, property, banking, medical and more.

कैसे काम करता है

Three steps, one story.

Scroll to walk through what happens when you press search.

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Describe

Tell us what happened in your own words, the way you would tell a friend. No forms, no legal terms.

An AI rewrites your story into up to three legal-style queries, e.g. “deficiency in service, refund of cancelled ticket”.

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Match

We search judgments by meaning and by exact words at once, and merge the two result lists into one ranking.

Hybrid search: vector similarity + Postgres full-text, fused by Reciprocal Rank Fusion. Tested against a reranker; the simpler version scored as well.

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Learn the outcome

See who won, what was refunded or awarded, and the law cited, with a link to every judgment.

Counts like “7 of 10 cases” are computed by code from the extracted fields, never guessed.

एक झलक

Watch a story become precedent.

SpiceJet cancelled my flight and still hasn't refunded the ticket

In 3 of 3 cases shown, the commission ruled fully or partly for the passenger.

A replay with real cases from our index. Outcomes and amounts are AI-generated from the judgments and may contain errors.

विशेषताएँ

Built like a careful clerk, not a fortune teller.

Plain words in, legal matches out

Your story is rewritten into the language judgments actually use, so “they kept my money” finds “deficiency in service, refund withheld”.

Outcome at a glance

Allowed, partly allowed, dismissed or unclear, with refund and compensation amounts where the order states them.

Every claim cited

Each card links to the full judgment on Indian Kanoon. Read it yourself.

Meaning + exact words

Vector search finds paraphrases; full-text search catches section numbers and company names. Results are fused by rank.

Connected through citations

Cases that rely on the same precedents surface as related reading, from a graph of 6,821 citation links.

Honest by design

We never predict that you will win. When the AI cannot tell an outcome, it says “unclear” instead of guessing.

हमारा वचन

Promises, on paper.

  • “We will never tell you that you will win.”
    Our first rule
  • “Every outcome links to the judgment it came from.”
    Sources first
  • “Numbers are counted by code, not guessed by AI.”
    How the stats are made
  • “When the AI is not sure, it says unclear instead of guessing.”
    Honest labels

Every disputehas a precedent.

Tell us what happened. It takes a minute, and you will leave knowing what similar cases decided.